Order Acceptance |
Shipping Policy |
Return Policy |
Limitations of Damages
We are sensitive to your security and privacy concerns. We are committed to protecting your rights and ease your worries. We utilize the most advanced security available today for online transactions. You can rest assured that your personal information is safe from unauthorized access. All information we collect about you is confidential and serves the purpose of processing your orders and providing you with a more personalized shopping experience. We does not willfully disclose information about its customers to any third party without the customer's permission.
Terms and Conditions
Your purchases of products at vetlaser.com site are subject to our order acceptance policy and following terms and conditions. Realtek will not be liable for orders that are unfulfilled due to incomplete or inaccurate personal or credit card information provided by the buyer.
Pricing and Product Availability Disclaimer
All products are priced individually, unless otherwise noted. All prices are in US dollars. Realtek, Inc. reserves the right to update prices, product specifications, and policies at any time without notice. Realtek, Inc. and its suppliers assume no liability for damages, direct or indirect, resulting from the use of any product purchased or any consumable in any machine, and only applicable vendor warranties are available. Realtek, Inc. reserves the right to refuse or cancel any order placed on incorrectly priced products.
Order Acceptance Policy
Your Purchase order is not a contract and does not constitute an acceptance of your order, but only a record of your offer to purchase a particular item at a particular price. After you place an order, Realtek, Inc. will determine whether or not to fill the order, and Realtek, Inc. may refuse or limit your order for any reason. By placing your order online, you agree to accept all terms and conditions set forth anywhere on this site. Realtek, Inc. reserves the right to accept, refuse or limit your order for any reason, including, but not limit to, the availability (or lack of) of a products or errors in the prices and products descriptions posted on this web site.
Unless merchant and customer specifically agree otherwise in writing, all shipments are made F.O.B. using packaging and shipping methods selected by us. There are additional charges for Express Service and Haz-Mat shipping as detailed on the reverse. You understand that any date of delivery is only an estimate and we will have no liability for late or partial deliveries. We may refuse to fulfill any order for any reason. We have no responsibility for loss or damage to the goods after we have delivered them to any common carrier. All Shipping and Handling Charges are Nonrefundable.
To return products for any reason, please contact our Customer Service Department within 10 days from the invoice date for a Return Material Authorization (RMA) number. RMA numbers are valid for 7 days from date of issuance. Please ensure that the RMA number is visible on your return packing label. Any return without the RMA number will NOT be accepted and will be returned to the customer, freight collect. For faster service, please have the following information on hand when calling for an RMA number: customer name, invoice number, serial number, reason for the return, email address and phone number.Customer is responsible for shipping charges on returned items. For your protection, we recommend you fully insure your return shipment in case it is lost or damaged and use a carrier that can provide you with proof of delivery and tracking number. Recommended carrier includes UPS and Federal Express. All items must be 100% complete and in "good as new" conditions. Any item returned for restock must be guaranteed by Customer to have been stored under sanitary conditions and within the appropriate temperature and humidity requirements described in the item's product information package insert.Product that is returned as defective, and which upon inspection, proves not to be defective, will be sent back to the customer freight collect.Incorrect product returned will be sent back freight collect. Products returned in excess of what is authorized will be sent back freight collect.
If product arrives damaged, save the product and the original packaging, notify Realtek, Inc. Customer Service immediately to arrange for a carrier inspection and a pick-up of damaged merchandise. A restocking fee equal to 25% of the purchase price will be charged on any opened item. Shipping and insurance charges are not refundable. Refunds will only be credited to the same credit card.
All returns must be addressed as follows:
26012 Marguerite Parkway, Suite H308
Mission Viejo,CA 92692
THE MATERIALS MAY CONTAIN INACCURACIES AND TYPOGRAPHICAL ERRORS. Realtek, INC. DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. WE RESERVE THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SITE. WE MAY MAKE ANY OTHER CHANGES TO THE SITE, THE MATERIALS AND THE PRODUCTS, PROGRAMS, SERVICES OR PRICES DESCRIBED IN THE SITE AT ANY TIME WITHOUT NOTICE.
THIS SITE, THE INFORMATION AND MATERIALS ON THE SITE, AND THE SOFTWARE MADE AVAILABLE ON THE SITE, ARE PROVIDED "AS IS" WITHOUT ANY REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT, OR FITNESS FOR ANY PARTICULAR PURPOSE.
Limitations of Damages
IN NO EVENT SHALL WE OR ANY OF ITS SUBSIDIARIES BE LIABLE TO ANY ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM) THAT ARE RELATED TO THE USE OF, OR THE INABILITY TO USE, THE CONTENT, MATERIALS, AND FUNCTIONS OF THE SITE OR ANY LINKED WEBSITE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Other than as expressly set forth above or as contained in any express warranties provided with products and the extent permitted by law, the seller makes no warranties, express or implied, including warranties of merchantability or fitness of the merchandise for any particular purpose. The seller shall not be liable for loss or damage arising directly from the use of any item it sells or for any incidental or consequential damages.